Business Systems Analyst

Deerfield, Illinois | Contract

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Business System Analyst 
Location: Deerfield, IL 
Length: 6-12 months ; option for additional time
Interview: Phone & F2F

Client is looking for someone that can come in and support a wide range of activities 

Responsibilities

  • Administration, support and troubleshooting of existing platforms including DocuSign, Legal Contract system, SharePoint and other applications.
  • Identifies issues and leads resolution efforts. Escalates issues appropriately
  • Manages day to day interactions with vendors. Work closely with vendors to complete required tasks
  • Analyzes and documents business requirements for the business area of responsibility
  • Responsible for delivery of components of IT projects via configuration and/or development
  • Follow company and departmental policies, procedures and standards, including SDLC and Change control
  • Analyzes, resolves and documents system changes needed as a result of defects, enhancements, incidents, missing requirements or other root causes
  • Proactively identifies and assists in prioritizing opportunities to streamline business and system processes
  • Works under general direction within a clear framework of accountability.

Qualifications

  • Bachelor’s degree in computer science, information systems or related field or relevant combination of education and experience required.
  • Preferred minimum 3 years of relevant experience in IT systems analysis
  • Preferred experience in Pharma working with business functions: Brand Marketing, Marketing Operations, Field Operations, Patient Services, Legal
  • Demonstrated success developing and presenting solutions to complex business situations
  • Highly proficient analytical and software skills aimed at data analysis and operational efficiency
  • Demonstrated proficiency in Microsoft Office, SharePoint and Excel
  • Experience working with Business Customers
  • Experience with formal SDLC methodology desired
  • Excellent written and verbal communication skills with ability to clearly and effectively communicate complex information.

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