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Field Support Technician (Onsite)

Ft. Lauderdale, FL 33301

12 month contract 

Overview:

• Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures.
• Provide mechanical and electrical support on-site.
• Deliver complex high-tech mechanical services to large enterprise complex or corporate.
• Deliver services to large enterprise, complex or corporate accounts.
• Use proactive monitoring procedures/tools to identify problem prevention opportunities.
• Experience with support of full range of our commercial and industrial large mass volume digital printers products

Knowledge/Skills:

• Vocational/Diploma/ Associate Degree(technical field) with 3-5 years experience field) 
• Strong mechanical technical and communication kills and ability to improvise
• Strong Customer relationship skills & ability to manage complex Customer problems.
• Good teamwork with peers and personnel
• Demonstrate consistent, acceptable performance
• Schedule and participate in on-site account support meetings both internal and external

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