Field Support Technician (Ft. Lauderdale, FL )
Ft. Lauderdale, Florida | Contract
Field Support Technician (Onsite)
Ft. Lauderdale, FL 33301
12 month contract
- Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures.
- Provide mechanical and electrical support on-site.
- Deliver complex high-tech mechanical services to large enterprise complex or corporate.
- Deliver services to large enterprise, complex or corporate accounts.
- Use proactive monitoring procedures/tools to identify problem prevention opportunities.
- Experience with support of full range of our commercial and industrial large mass volume digital printers products
- Vocational/Diploma/ Associate Degree(technical field) with 3-5 years experience field)
- Strong mechanical technical and communication kills and ability to improvise
- Strong Customer relationship skills & ability to manage complex Customer problems.
- Good teamwork with peers and personnel
- Demonstrate consistent, acceptable performance
- Schedule and participate in on-site account support meetings both internal and external