To Apply for this Job Click Here
Field IT Infrastructure & Support Specialist – Oil & Gas (Onsite) (2 open roles)
Location: Houston, TX 77002- Rotational (Offshore Platforms, Onshore Drilling Sites, Corporate Offices)
Valid Driver’s License Required
Length:5 months
Overview:
We are seeking an experienced Field IT Infrastructure & Support Specialist with a strong background in deploying and supporting IT systems in oil & gas environments. This rotational role supports both offshore platforms and onshore drilling operations. The ideal candidate will have hands-on experience with networking, satellite communications, rig-based software, and end-user desktop support in industrial settings.
Key Responsibilities:
-
Deploy, configure, and maintain IT infrastructure at offshore platforms and onshore drilling sites.
-
Troubleshoot and support satellite communication systems (e.g., VSAT), wireless networks, and IT/OT systems.
-
Support rig-based software such as WellView, RigSense, Pason, and Landmark; coordinate with vendors for resolution.
-
Perform rig-up and rig-down of IT hardware during mobilizations and demobilizations.
-
Provide field support for desktops, laptops, printers, iOS/Android devices, and enterprise software.
-
Deliver AV setup and meeting room technology support, including projectors, cameras, microphones, and displays.
-
Maintain accurate documentation including network diagrams, inventory, and incident logs.
-
Train rig and field personnel on IT tools and communication protocols.
-
Participate in IT incident response and disaster recovery planning for drilling operations.
-
Provide remote support via tools like LogMeIn; manage VIP, P2-P4 incidents and service requests.
Qualifications:
-
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
-
5+ years of IT field support experience, preferably in oil & gas, maritime, or industrial environments.
-
Expertise in networking (LAN/WAN, Cisco, Fortinet), Windows Server/Client, and satellite communication technologies.
-
Familiar with ITIL, NIST, or ISO/IEC cybersecurity practices in industrial settings.
-
Experience supporting enterprise applications and mobile device management systems.
-
Strong communication skills and ability to work effectively in challenging and safety-focused environments.
Preferred Certifications:
-
HUET / BOSIET with Helicopter Underwater Escape Training (Required)
-
CompTIA Network+ / Security+
-
Cisco CCNA or Microsoft Certifications