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Field IT Infrastructure & Support Specialist – Oil & Gas (Onsite) (2 open roles)
Location: Houston, TX 77002- Rotational (Offshore Platforms, Onshore Drilling Sites, Corporate Offices)

Valid Driver’s License Required

Length:5 months

Overview:

We are seeking an experienced Field IT Infrastructure & Support Specialist with a strong background in deploying and supporting IT systems in oil & gas environments. This rotational role supports both offshore platforms and onshore drilling operations. The ideal candidate will have hands-on experience with networking, satellite communications, rig-based software, and end-user desktop support in industrial settings.

Key Responsibilities:

• Deploy, configure, and maintain IT infrastructure at offshore platforms and onshore drilling sites.

• Troubleshoot and support satellite communication systems (e.g., VSAT), wireless networks, and IT/OT systems.

• Support rig-based software such as WellView, RigSense, Pason, and Landmark; coordinate with vendors for resolution.

• Perform rig-up and rig-down of IT hardware during mobilizations and demobilizations.

• Provide field support for desktops, laptops, printers, iOS/Android devices, and enterprise software.

• Deliver AV setup and meeting room technology support, including projectors, cameras, microphones, and displays.

• Maintain accurate documentation including network diagrams, inventory, and incident logs.

• Train rig and field personnel on IT tools and communication protocols.

• Participate in IT incident response and disaster recovery planning for drilling operations.

• Provide remote support via tools like LogMeIn; manage VIP, P2-P4 incidents and service requests.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

• 5+ years of IT field support experience, preferably in oil & gas, maritime, or industrial environments.

• Expertise in networking (LAN/WAN, Cisco, Fortinet), Windows Server/Client, and satellite communication technologies.

• Familiar with ITIL, NIST, or ISO/IEC cybersecurity practices in industrial settings.

• Experience supporting enterprise applications and mobile device management systems.

• Strong communication skills and ability to work effectively in challenging and safety-focused environments.

Preferred Certifications:

• HUET / BOSIET with Helicopter Underwater Escape Training (Required)

• CompTIA Network+ / Security+

• Cisco CCNA or Microsoft Certifications

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