End User Engineer

Nashville, Tennessee | Contract

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End User Engineer

  1. Serve as the IT Desktop Engineering virtual technical support for the IT Enterprise in support of over 30,000 Virtual Machines in 2 data centers
  2. Be responsible for managing sustainment functions as well, to include:
    1. monthly security patches,
    2. communicating with other departments for new deployment of new application testing, installs and upgrades,
    3. support NTT with Tier 2 and Tier 1 issues
  3. Responsible for mentoring and coaching less experienced and new employees with IT Desktop Engineering
  4. Participates in 24/7 on-call rotation for Desktop Engineering.

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